Terms of service
Terms of Service
Last updated: 21 SEPTEMBER 2026
Welcome to TIMETORY VENTURES ("TIMETORY," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, social media storefronts, and any purchase of watches or related accessories ("Goods") from us, whether through our online store, DM/social sales, consignment listings, or in-person pop-up events (collectively, the "Service"). By purchasing from or otherwise using the Service, you agree to these Terms.
1. Eligibility
You must be at least 18 years old to make a purchase from TIMETORY. By placing an order, you confirm that you meet this requirement.
2. Nature of Our Goods
TIMETORY specializes in vintage and pre-owned watches. All Goods are sold on an as-is basis. We photograph, describe, and grade each item to the best of our ability, but minor variations in color, wear, or condition may exist due to display settings, the handmade nature of photography, or the natural characteristics of vintage timepieces. All descriptions represent our professional assessment and are not a guarantee of factory-original condition unless explicitly stated.
3. Pricing and Payment
Prices are listed in Malaysian Ringgit (MYR) unless stated otherwise. Any currency conversion shown is an estimate only; actual charges depend on your bank or payment provider's exchange rate at the time of transaction. Prices exclude shipping, duties, and taxes, which are the buyer's responsibility unless otherwise agreed. Full payment is required before an order is processed or shipped, and once received, pricing at time of sale is final.
4. Shipping and Delivery
We ship using tracked couriers and take reasonable care in packaging each item. Delivery timeframes provided are estimates; delays caused by couriers, customs, or events outside our control are not TIMETORY's responsibility, though we will assist in tracking and resolving delivery issues in good faith. Risk of loss or damage passes to the buyer once the item is delivered to the address provided. Ownership of the Goods transfers only once payment has been received in full.
5. Inspection Period, Warranty, and Returns
Please inspect your item promptly upon delivery. Full terms — including our 48-hour "not as described" claim window, our 7-day movement warranty, and applicable exclusions — are set out in our Refund & Returns Policy, which forms part of these Terms.
6. Consignment Sales
Some Goods listed by TIMETORY are sold on behalf of third-party consignors. For consigned items, TIMETORY acts as an authorized selling agent; ownership of the item remains with the consignor until sale is completed. Refunds or disputes involving consigned items may require the consignor's input and can take additional time to resolve. TIMETORY will act as the primary point of contact for all consignment-related purchases.
7. Reservations and Deposits
Where TIMETORY offers item holds, a non-refundable deposit (as stated at time of hold) secures the item for a specified period. If full payment is not completed within that period, the deposit is forfeited and the item returns to sale.
8. Brand Disclaimer
TIMETORY is an independent reseller of pre-owned watches. We are not an authorized dealer, distributor, or representative of any watch manufacturer or brand. All brand names, logos, and trademarks referenced belong to their respective owners and are used solely to identify and describe the Goods being sold.
9. Intellectual Property
All photos, videos, write-ups, and content on our website and social media are owned by TIMETORY and may not be copied, reused, or redistributed without our written permission.
10. Limitation of Liability
To the extent permitted by law, TIMETORY's liability for any claim relating to a purchase is limited to the amount paid for the item in question. We are not liable for indirect or consequential losses arising from use of our Goods.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of our Service after changes take effect constitutes acceptance of the revised Terms.
12. Contact
Questions about these Terms can be sent to timetory.co@gmail.com or WhatsApp +60 19-698 8837.